Welcome to Amazing Box, your online store specializing in perfumes, cosmetics, skincare, and beauty products.
By using the Amazing Box website or application, if applicable, or by completing any purchase through the store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, subject to the rights and obligations provided under the applicable laws and regulations.
Customers must use Amazing Box in a lawful and proper manner and must not use the website for any illegal purpose or in any way that may harm the store, its customers, or the rights of others.
The use of the store for fraud, misuse, or any attempt to gain unauthorized access to the store's systems or data is strictly prohibited.
Customers are required to provide accurate, complete, and up-to-date information when placing an order, including their name, contact details, and delivery address.
The customer is responsible for the accuracy of the information provided. Amazing Box shall not be responsible for any delay or inability to deliver resulting from incorrect or incomplete information provided by the customer, subject to the customer's rights under applicable laws.
Submitting an order through the store constitutes a request to purchase the products specified in the order.
Amazing Box reserves the right to review, accept, reject, or cancel an order in circumstances including, but not limited to:
If an order that has already been paid for is cancelled, any amount due to the customer will be refunded in accordance with the payment method and applicable refund procedures.
Product prices and promotional offers are displayed on the relevant product pages or during the checkout process.
Promotional offers are subject to their applicable terms, duration, and available quantities and may be modified or discontinued in accordance with the announced terms.
In the event of an obvious and unintentional error in the price or information of a product, Amazing Box reserves the right to review the order and contact the customer to determine the appropriate action, while taking into consideration the customer's rights and applicable laws.
Amazing Box strives to provide clear and accurate information about its products, including the product name, brand, size, concentration, ingredients or fragrance notes, and uses or characteristics where available.
Product images may differ slightly from the actual product due to differences in lighting, screen settings, or packaging and design updates made by the manufacturer. Such differences shall not be considered a variation in the product where the product's essential specifications correspond to the information published on the store.
Products and the information available about them are provided for informational purposes and to assist customers in making their purchasing decisions.
Payments are processed through the payment methods available on the Amazing Box store and through approved payment service providers.
Customers must use a valid payment method that they are authorized to use.
The store reserves the right to cancel an order if the payment transaction fails, cannot be verified, or if there is a suspicion of unauthorized use of the payment method.
Amazing Box does not retain complete payment card information when payments are processed through an approved third-party payment provider. The processing of payment information is subject to the terms and policies of the relevant payment service provider.
Orders are shipped through the shipping companies and delivery service providers available to Amazing Box.
Shipping fees and any delivery-related information will be presented to the customer based on the destination and selected shipping method, where such information is available before the order is completed.
Delivery times may be affected by circumstances beyond the store's control, including weather conditions, operational limitations of the shipping company, exceptional circumstances, failure of the customer to respond, or the provision of an incorrect delivery address or other delivery information.
In all cases, Amazing Box shall comply with the applicable laws and regulations concerning customer rights and the store's obligations regarding shipping and delivery.
All exchanges, returns, and refunds are subject to the Exchange, Return, and Refund Policy published on the Amazing Box store.
Due to the nature of perfumes, cosmetics, and personal care products, opened, used, unsealed, or products with their original packaging removed are not eligible for return or exchange in cases of voluntary returns, subject to cases where the product arrives damaged, defective, or different from the product ordered, as well as any mandatory rights granted to the customer under applicable law.
All terms, time limits, and procedures relating to exchanges, returns, and refunds are available in the Exchange, Return, and Refund Policy published on the store.
All intellectual property rights relating to the Amazing Box name and logo, store design, text, content, images, and visual elements owned by the store or for which the store has usage rights are protected under applicable laws.
No such elements may be copied, reproduced, republished, distributed, or used for commercial purposes without prior permission from the rights holder, unless such use is permitted by law.
Amazing Box is committed to handling customer data in accordance with its approved Privacy Policy and applicable laws and regulations.
Customer information is used to the extent necessary to process orders, provide services, and communicate with customers, in accordance with the Privacy Policy published on the store.
For more information, please refer to the Privacy Policy available on the store.
Amazing Box reserves the right to update or amend these Terms and Conditions when necessary. Any updated version will be published on the store.
Amendments shall become effective from the date of publication, while preserving any rights and obligations that arose before the amendment date and any rights granted to customers under applicable laws.
These Terms and Conditions shall be governed by the laws and regulations applicable in the country where the sale takes place, subject to any mandatory rights or provisions granted to consumers under applicable laws.
No provision of these Terms and Conditions shall be interpreted as a waiver of any right that cannot legally be waived.
By using the Amazing Box store or completing a purchase through it, the customer acknowledges that they have read, understood, and agreed to these Terms and Conditions, as well as the policies related to the store, including the Exchange, Return, and Refund Policy, Shipping and Delivery Policy, and Privacy Policy.
